Information systems workspace with process maps, network equipment, and data dashboards

Twin Cities, Minnesota/U.S. Citizen

Victor Nguyen

Connecting systems, data, and people to make organizations work better.

Management Information Systems professional with experience across systems administration, business operations, cybersecurity, and program delivery.

View selected projects Résumé

Current study

M.S. Management Information Systems

Metropolitan State University · 4.0 GPA

Completed degree

B.S. Cybersecurity

Metropolitan State University · 2024 · 3.6 GPA

Leadership

Vice President, AIS

Association for Information Systems · Metropolitan State University Chapter

Experience

Systems thinking in practice.

A progression from hands-on business operations to technology-supported workflows, cross-functional systems work, and program leadership.

2026 — Present

FRAYEO · Volunteer

Programs Manager

Coordinate workforce development, digital literacy, career events, and community programs across partners, participants, and internal teams.

Manage schedules, documentation, participant information, follow-up, and project deliverables.
Implemented Monday.com, Google Calendar, database workflows, and online scheduling to improve organization and capacity.
Support information systems, website and database activities, and operational improvements.

2026

FRAYEO · Contract

Workforce & Digital Literacy Coordinator

Designed and launched a four-week technology program with beginner, intermediate, and advanced learning levels.

Delivered practical training in computer skills, cybersecurity, AI tools, job-search technology, and productivity software.
Coordinated outreach, enrollment, schedules, materials, job fairs, and workforce partnerships.

2024 — 2026

Stauer

Operations / Systems Administrator

Resolved technical and operational issues across CRM, database, payment, and business workflows.

Maintained Maximizer CRM and Hyperion data and produced Excel and Hyperion reports.
Collaborated with IT, sales, customer service, and vendors to document issues and improve workflows.

2020 — 2024

Nails & Spa

Manager

Managed daily operations in a fast-paced service business, balancing staff, customers, vendors, inventory, schedules, and finances.

Selected projects

Built, assessed, and improved.

Coursework and community initiatives that show how I approach information systems: understand the need, organize the work, and deliver a usable result.

01Systems implementation

FRAYEO Digital Literacy Program

Planned and launched a four-week community technology program with Northstar Digital Literacy and CareerForce — still running today. Coordinated curriculum, schedules, participants, materials, classroom support, and follow-up across beginner, intermediate, and advanced levels.

Program planningPartnershipsTraining

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02Risk & security

Medical Devices Risk Assessment

Completed a NIST Cybersecurity Framework risk assessment for a simulated medical-device company — reviewing 108 controls, scoring every risk by impact and likelihood, and pairing each of the 16 above-threshold risks with a costed recommendation.

NIST CSFRisk assessmentControlsDocumentation

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03Security assessment

DataKing Penetration Test

Conducted a structured external security assessment, identified weaknesses including password and authentication gaps, and documented remediation recommendations.

NIST SP 800-115OWASPVulnerability scanning

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04Product collaboration

AI College Budgeting System

Collaborated at the U.S. Bank + Code Savvy AI Challenge on a responsive budgeting website for college students, including questionnaire design, input validation, and data collection. Try the interactive demo on the project page.

HTMLCSSJavaScriptValidation

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Capabilities

A broad technical toolkit.

Comfortable moving between business needs, structured data, operational systems, technical teams, and the people who rely on them.

Information systems & data

Microsoft Excel · Google Workspace · Monday.com · Maximizer CRM · Hyperion · ZOHO · SQL · Database management · Reporting

Projects & operations

Project coordination · Program management · Requirements analysis · Process improvement · Stakeholder management · Documentation · Risk management

Cybersecurity & infrastructure

NIST frameworks · Risk assessment · Wireshark · Nessus · OpenVAS · Snort · Linux · Windows Server · Networking · SSH

Development

Python · Java · C · SQL · HTML/CSS/JavaScript · Shell scripting · SpringToolSuite · Android Studio

Education & leadership

Learning with purpose.

Current · GPA 4.0

M.S. Management Information Systems

Metropolitan State University

2024 · GPA 3.6

B.S. Cybersecurity

Metropolitan State University

Vice President · Current

Association for Information Systems — Metropolitan State University Chapter

Collaborate with the executive board to plan projects, workshops, networking events, professional-development activities, member engagement, and stakeholder communication.

View leadership page