Case study · 01 · Systems implementation

FRAYEO Digital Literacy Program

A four-week community technology program built from the ground up with Northstar Digital Literacy and CareerForce — taking adults with little technology experience to confident, job-ready computer use. Still running today.

What I did

From empty curriculum to running program.

FRAYEO, a Minneapolis nonprofit, needed a way to help community members build the technology skills employers expect. I designed and launched the Digital Literacy Program from scratch — writing the curriculum, organizing enrollment and schedules, and delivering the training myself.

Created and launched the four-week Digital Literacy Program from the ground up, developing the full curriculum.
Partnered with Northstar Digital Literacy and CareerForce to launch the program and connect participants to certifications and career resources.
Delivered hands-on training in computers, online tools, cybersecurity, AI, and job-search technology.
Structured the program across beginner, intermediate, and advanced learning levels so participants could enter at the right point.
Integrated Northstar concepts with current workplace technology, cybersecurity, AI, and career-readiness topics.
Organized job fairs and workforce initiatives by coordinating employers, community partners, event logistics, participant support, outreach, documentation, and follow-up.

Launch partners

Launched with Northstar and CareerForce.

I didn't build this alone. I worked with Northstar Digital Literacy and CareerForce to shape, promote, and launch the class — and the program is still running, welcoming new participants as earlier cohorts complete their certificates.

Northstar Digital Literacy

I built the curriculum around the Northstar Digital Literacy standards, so participants practice the exact skills the assessments measure — computer basics, internet skills, email, and everyday software — and can earn recognized certificates for what they learn.

CareerForce · Minnesota's career resource

I worked with the Minneapolis CareerForce centers to launch the class — coordinating outreach, registration, and class logistics, and connecting participants to career services and employers. The flyers we created together ran across the North and South Minneapolis locations.

Organization

FRAYEO · Minneapolis, MN

Role

Workforce & Digital Literacy Coordinator (Contract)

Timeline

Launched 2026 · Still running

Format

Four-week program · Beginner, intermediate, and advanced levels

From the classroom

Hands-on training, real outcomes.

Weekly sessions in the CareerForce computer labs — and framed certificates of completion for every graduate.

Victor teaching the digital literacy class in a CareerForce computer lab, with participants following along on laptops

Participants working hands-on during a digital literacy session

Framed certificates of completion prepared for program graduates

Outreach

The flyers that filled the class.

I designed the recruitment flyers and interest form used to enroll participants, distributed with our CareerForce and Northstar partners — multi-language support included.

Digital Literacy Training flyer listing computer basics, internet skills, and social media basics, with FRAYEO, CareerForce, and Northstar logos

Free Digital Literacy Training flyer with class topics, registration form, and Minneapolis CareerForce center locations

Skills applied

Program planningCurriculum designTraining deliveryCommunity partnershipsEvent coordinationDocumentation

Want the full picture?

This program sat alongside my wider work at FRAYEO — systems, partnerships, and operations.

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